Telstra is the largest Australian telecommunications and media company, building and operating telecommunications networks and marketing voice, mobile, internet access and pay television products and services.


Director Service Enablers & 3rd Party Partner Programs


Telstra were developing their converged 1-click vision for its products and services, ensuring that they continued to differentiate themselves through the design of these services. A person was required that not only had multiple domain capabilities but could also lead both the 3rd party applications ecosystem and the Service Delivery Framework. Telstra realised that this person did not exist in the local Australian market.

This role took strategic ownership for all development of the key service enablers that form the basis of the multimedia framework. It also led the service delivery framework (SDF) programme as well as developing the 3rd party applications ecosystem.


As part of Telstra's executive search recruitment panel, BigPond Recruitment was appointed to source candidates from US and European telecoms operators and service providers. The skill set was unusual and the search covered all operators who offer triple and quad-play propositions. We delivered an accurate shortlist within 4 weeks and the role was placed within 2 months, appointing a Director from a US Carrier.